Was eagerly awaiting Cybertruck, but getting disillusioned with Tesla

[CyberTW]

Just because the company is Chinese doesn't mean it's using slave labor or abrogates human rights more than other companies. ?‍

-Crissa

I get that and understand, but I bet many of those higher ups at BYD has some very unpopular opinions about human rights that would align with China. So not liking Tesla because Elon’s views seems childish, when like you said.. all companies have leaders that espouse opinions that you may disagree with.. you’d have to boycott every good and service if you were gonna be consistent.. that’s all I meant

 

[CyberTW]

Interesting you should put it that way - Elon does not bug me. I see him as a much needed face to my generation - we are mere months apart in age. I continue to have the greatest respect for what he has accomplished and freshness he brings to problems.

Having said that - it is impractical to expect the same from the many who work at Tesla. That has been borne from my various interactions - in hindsight, it should have been obvious. Perhaps I was in the "reality distortion field" spun by Elon when leveraging Tesla products/services ?

The BYD comment was in jest... I don't follow them and have no idea what to expect of them.

Gotcha.. sorry I misunderstood. I will own my own trolling mishap .. cheers man

 

[HaulingAss]

Hear me out - I have an X with a mid-4 digit VIN. It had its issues in the beginning but we still enjoyed (and continue to do so!) the whole experience. Maybe because the volume of cars was small back then and service centers had the bandwidth to help us when needed.

Unfortunately I am getting disillusioned for the following reasons:
1. Signed up for Tesla insurance - the usual teething problems. They did not have a safety score and put me in some "standard bucket". Eventually my setup was enabled for the safety score -- I keep my safety score at 99%, but the premium has doubled (100% increase)! I was told that there was a general price increase. That aside - I tried to call them last week and waited for more than an hour and gave up.

2. Tesla Solar roof - our project has been going on for 2+ years, in starts and stops. Now Tesla contact tells me they do not have any resources to execute on the project. They offered to give our deposit back. This is after months of going back and forth and wrangling with the utility company.

3. Last month I had an issue with the navigation system - turned out that the sd card had given out. Got a quote from the service center that included an extra $100. I compared to another quote someone had posted on the web - asked the service center, and was told that they would only charge for the work actually performed. Now, the new service center process requires you to sign off on whatever quote they give you. I have not seen an option to dispute and say no to any item. Of course, you are not allowed to have any human interaction. I cancelled the appointment - when was the last time you were not charged for a line item listed in a quote from the service center?

I would rather that Tesla publish steps for DIYers to fix issues on their own - or at least have competition for servicing their vehicles.

4. Tesla charging moat is disappearing - since the Tesla chargers are now open to Ford and Chevy, there is less reason to stay with the Tesla brand. I get that the Tesla mission is to further EVs - but this was a significant differentiator!

The only factor left (for me) is the range on the Cyber Truck. Will wait to see how that shakes out between the competition. Perhaps solid state batteries will come sooner to production vehicles than later - one can dream, right?

On a personal side note - I wish that damn social media monstrosity (twitter) transaction never happened.

If you got this far - thanks, perhaps something resonates with you?

Yeah, every service request results in a quote, even if your car is under warranty. I've rarely had to pay anything and, when I did request non-warranty work, it was reasonably priced and completed without issue.

As to whether anything in your post resonated with me, yes! Specifically, that you might be dropping your reservation. Do you happen to be under 44,000 in line?

 

[Crissa]

I get that and understand, but I bet many of those higher ups at BYD has some very unpopular opinions about human rights that would align with China. So not liking Tesla because Elon’s views seems childish, when like you said.. all companies have leaders that espouse opinions that you may disagree with.. you’d have to boycott every good and service if you were gonna be consistent.. that’s all I meant

Elon's views aren't just views, they're actions.

-Crissa

 

[CyberTW]

Elon's views aren't just views, they're actions.

-Crissa

I agree. He wants to go to mars, spacex is well on its way. He is leading the way to a sustainable future, Tesla is thriving.